Shipping Information

Due to supply chain issues, we will not be able to ship frozen fish food until Thursday, June 9th.

Please view our Day-By-Day Delivery Chart for Aquatic Life HERE.

Due to increased order volume and staffing shortages, LiveAquaria® orders may take longer than usual to fulfill and deliver. Please be assured that your order is in queue and will be shipped as soon as possible.

We also may hold your package due to inclement weather conditions or carrier delays and wanting to ensure the health of your aquatic life.

Please bear with us while we work through these challenges. Your patronage and patience are sincerely appreciated.

FREE* Standard Shipping on Qualifying Orders!

Aquatic Life Shipping Rate Information

Fish, Corals, Inverts, Algae/Saltwater Plants, Reef Cleaner Packages, Live Plants, and Diver's Den®/Wisconsin Facility

Please Note: Next day delivery of Aquatic Life will arrive via FedEx or UPS.

Live Foods

Aquatic Supplies Shipping Rate Information

Frozen Foods

Aquarium and Pond Supplies

Please Note: Aquarium and Pond Supplies may ship either FedEx or USPS.

Saturday Delivery Upgrade

Please Note: Carriers only offer Saturday delivery to select areas.

*FREE SHIPPING Details Qualifying orders ship free utilizing the shipping method standard to its specific shipping category. Order totals for aquatic life and aquatic supplies are processed separately to qualify for Free Shipping ($229 & up, and $49 & up respectively). Exclusions apply.

Please Note:

• Aquatic Life and Live Food orders are shipped using our SigNature® Shipping System and include a single $9.99 Box Fee applied once to your order total. Box Fee is non-refundable.
• All aquatic life and aquarium supply orders for Alaska require an additional $25.00 surcharge.
• Click here for International Shipping Information.
• Air Upgrade Options are not available for Reef Rock.
• Items requiring freight shipping will incur a $150 charge.
• Frozen Food orders are processed separately from other aquatic supplies due to their special handling needs. Shipping charges will still be added to any other items ordered where applicable. The $29.99 shipping and handling for Frozen Foods is a flat rate for as many frozen food items as you need. Frozen Food orders are packed with dry ice to keep the contents frozen. Avoid contact with skin. Be sure to handle dry ice with gloves to avoid injury. We cannot ship Frozen Food orders to Alaska.
• Frozen Food orders are shipped Monday through Thursday. Rates are for the 48 connecting states only. Orders placed after 12:00 pm CST are shipped next business day.
• Live plant (freshwater aquarium and pond plants) and live food orders are processed separately from other aquatic life orders due to their special handling needs. Shipping charges will still be added to any other items ordered where applicable.

Additional Shipping Information for Aquatic Life

To ensure you receive the healthiest species available and to reduce the travel stress on your aquatic life, your order will be shipped direct to your door using our SigNature® Shipping System.

The day your order ships, you will receive an e-mail containing your item numbers and tracking number so you can make arrangements to sign for your order upon scheduled arrival.

A link to our online Step-by-Step Acclimation & Planting Guides is also included in your order shipment confirmation e-mail. Be sure to read our Step-by-Step Acclimation & Planting Guides in preparation for your new arrivals.

Please Note: Acclimation procedures must be followed for all new arrivals in order to be covered under our Live Arrival, 7-Day "Arrive Alive, Stay Alive®", and 30-Day Guarantees.

Guarantees & Return Policies

Revised May 19, 2023